Terms of Use & Privacy Policy
Welcome to the Elka & Okery website ("site"). Please review the following terms that govern your use of, and purchase of products from, our site. By using our site, you agree to follow and be bound by these terms (the "agreement").
General
We may update or change the terms that govern your use of our site from time to time. Your continued use of the site after any changes constitutes your agreement to follow and be bound by the updated terms. Portions of the site may be added, moved, or removed at our discretion.
Site content
All content on this site—including text, images, graphics, videos, and other materials (collectively, the “content”)—is intended for personal, non-commercial use, except for the purchase of products from our site. You may not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell, or exploit in any way any content or software from our site without prior written permission from Elka & Okery.
User comments, feedback, and submissions
Any comments, feedback, suggestions, ideas, or other submissions (“comments”) submitted to Elka & Okery via the site become the property of Elka & Okery. We reserve the right to monitor, edit, or remove any comments at our discretion.
Privacy policy
Elka & Okery is committed to protecting your privacy. We will not sell, trade, or provide your information to third parties.
We collect personal information when you:
Shop with us
Register for an account
Contact us via forms or emails
Information collected may include:
Name, email, phone number
Billing and shipping addresses
Payment information
This information is used to:
Process and fulfil your orders
Respond to inquiries or requests
Inform you about promotions, updates, or new products (optional; you may unsubscribe anytime)
We do not monitor your browsing habits. Materials submitted to Elka & Okery are considered confidential and become our property. Once an order is placed, you will receive an email confirmation, including tracking details where applicable.
Security
We use secure socket layer (ssl) encryption via Squarespace to protect your order information during transmission. Ssl ensures your data is encrypted and secure. Secure pages are indicated by https:// in the url.
Transactions
Elka & Okery may request additional identification to process any order. We reserve the right to refuse or cancel any order at our discretion, including orders using the same account, credit card, or address information. If an order is changed or canceled, we will attempt to notify you using the email, phone, or address provided.
Shipping policy
We ship products domestically and internationally, depending on availability.
Estimated delivery times are provided at checkout but may vary due to courier delays.
Tracking information will be emailed once your order is dispatched.
Digital products & services
Digital downloads, online services, or courses are non-refundable once purchased.
Access to digital content may be revoked if terms of use are violated.
Cookies & analytics
We use cookies to improve your browsing experience and to collect anonymous analytics.
Cookies do not collect personally identifiable information without your consent.
You can manage cookies through your browser settings.
Terms of use for website & shopping
By using this site, you agree not to misuse or interfere with the site, servers, or networks.
Unauthorised access, use of robots or scraping tools, or illegal activity is strictly prohibited.
Elka & Okery is not liable for any indirect, incidental, or consequential damages arising from use of the site.